Legal professionals are trained to be cautious, and for many good reasons. But sometimes those instincts can quietly turn into avoidance or analysis paralysis, especially when it comes to emerging or fast-moving technology. Generative artificial intelligence (GAI) is a perfect example of technology that has taken the world by storm. Let's learn more.
Explore New and Updated PLF Practice Aids
We are pleased to share that the Professional Liability Fund has completed its biennial comprehensive review of practice aids for Oregon legal professionals. Technology is advancing quickly, employment transitions and retirements are on the rise, and risk management requires constant attention. In response, we have carefully reviewed, revised, and expanded our library of practice aids to ensure they remain relevant and useful to legal professionals.
How Fit is Your Firm? Three Financial Tools to Assess Your Practice
If you own or run a law firm, you have to juggle clients, meetings, and the daily challenges of managing your team. With so much competing for your attention, firm finances may feel secondary, but building a financially fit firm is essential to your practice’s stability and success.
Start the Year Strong: Practical Ways to Improve Your Practice in 2026
The new year is the perfect moment to recalibrate your law practice. This post offers five achievable resolutions grounded in PLF guidance that can help you reduce stress, clarify expectations, and work more sustainably in 2026. Progress, not perfection, is the goal.
Credit Card Payments on the Law Firm Menu: How to Eat the Surcharges Without Losing Money
The option to pay by credit card is no longer a convenience, but an expectation for many consumers. Some businesses now have signs reading “Card only” or “No cash/checks accepted.” For law firms, this shift means clients expect the same convenience from a legal professional as from any other retail or service provider. The question is no longer whether to accept credit cards, but how to do it wisely.
Client Onboarding Matters: Three Tips for a Smooth Journey
Think back to the last time you took a flight. Depending on the airline, boarding your plane was either a breeze or a scramble, and the experience may have shaped the rest of your trip. The same is true for new clients, specifically once you have taken on their case. A client’s introduction to your practice can affect the entire course of the representation.
Take Note: Why Smart Notetaking Is an Important Tool for Your Practice
For most legal professionals, days often move quickly, or at least that’s how it feels. With everything that’s happening—court appearances, drafting pleadings, and client meetings, to name a few—it’s no wonder many people have never paused to understand the importance of taking notes or to find what works best for them. Great notetaking isn’t just administrative clutter: It’s an essential skill that can make or break your effectiveness as a practitioner.
Imputed Conflicts? Talk to the Wall!
Conflicts may arise from an associate’s prior legal work, which can be imputed to the new firm. In such cases, the new firm must implement an effective ethical screen or “wall” to exclude the associate from involvement in the matter. The sheer volume of information can make it difficult to establish a consistent and effective ethical wall. To improve the screening process, firms should develop clear, detailed procedures for managing each type of storage.
Efficiency Unleashed: Mastering Outlook
Calendaring is a fundamental task for legal professionals, yet calendaring errors remain a leading cause of malpractice claims. In this post, we discuss Microsoft Outlook, a popular option to enhance productivity and organization, and lessen your chances of committing malpractice.
The Three P's of Profitability
Profitability can be boiled down to increasing income and decreasing expenses. It’s about understanding your firm’s financial benchmarks for performance, finding new or better ways to get paid, and engaging your staff to meet the firm’s goals. To keep things simple, let’s look at the three “P”s of profitability—Performance, Payments, and People.
Can We Talk? Audio Conferencing Options and Tips
These days, video and audio calls are the new standard. Consider incorporating audioconferencing into your practice if you haven’t already done so.
eDiscovery Software: Eye of the Storm
Discovery can be a major headache for law firms. The proliferation of electronic data makes it challenging for lawyers to efficiently manage all of this information. The typical discovery process can be complicated and expensive, especially for solo and small firms. Managing electronic discovery used to be seen as necessary only for large firms in complex litigation. Now, law firms of all sizes need to be able to handle eDiscovery.
Using Video to Support Internal Office Processes
If a picture is worth a thousand words, a one-minute video equals 1.8 million words. This article will discuss three ways to use video to run a better practice, reduce potential malpractice, and improve your bottom line. It will conclude with a step-by-step tutorial on how to make videos for your staff in Microsoft Teams
Billing Software: Explore your Options
The type of program you use to track your time and calculate your bills will vary depending on your specific practice and firm goals. In focusing on software for billing, you have your choice of options, but you should consider the variety of features available when making the decision which to use for your practice.
Working from Home? Make Your Internet Work for You
Many of us are more reliant than ever before on the stability and speed of our internet connection, now that the pandemic has forced us to work from home and many children are engaged in remote learning. If your home internet connection is not performing at the level necessary to support your needs, consider the options below to make it work for you.
Phone Systems: What Works for Your Firm?
As we move forward and adjust to the changing infrastructure due to the pandemic, it is a good time to think about what type of phone system works best for your law firm. Phone calls remain a very popular form of communication, despite other methods such as email, video conferencing, and client portals, and may be the preferred method depending on the circumstances.
